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NEOFLAM BORO-GLASS OVENWARE COLLECTION REDEMPTION PROGRAMME

Terms and Conditions

 
1. Neoflam Boro-Glass Ovenware Collection Redemption Programme (“Campaign”) is open to all citizens and permanent residents of Malaysia (including and not limited to AEON BIG (M) SDN BHD (‘AEON BiG’ or ‘The Organiser’) employees and its affiliates) currently residing in Malaysia and above the age of 18 years old on or before 3rd May 2019 (“Participant”).

2. This Campaign will commence from 3rd May 2019 until 22nd August 2019 at all AEON BiG hypermarkets nationwide.

3.STAMP ISSUANCE:
3.1. Participants must spend a minimum purchase of RM30.00 in a single receipt at any AEON BiG hypermarkets to earn one (1) regular stamp (excluding any purchase of Health Lane Family Pharmacy, Hamper, Mobile Top Up, Gift Card, Cigarette, CSK Iserlohn Kitchen Knives Collection, or any other Redemption Items and/or AEON Member Plus Visa Card point redemption).
3.2. Bonus stamps shall not exceed the entitlement of regular stamps. Participants will be awarded bonus stamps with purchase of selected products by the participating brands. The Organiser reserves the rights to limit any products for the entitlement of bonus stamps.
3.3. To redeem any one (1) unit of the five (5) designs under Neoflam Boro-Glass Ovenware Collection, participants are required to collect five (5) stamps.
No. Item Total Stamps Required Unit Price for Redemption
1 1.5L Multipurpose Bowl 5 RM9.90
2 1.1L Rectangular Ovenware with Lid 5 RM14.90
3 2.5L Rectangular Ovenware with Lid 5 RM24.90
4 3.8L Rectangular Ovenware 5 RM29.90
5 4.0L Oval Ovenware 5 RM32.90
3.4. Participants are required to stick the collected stamps on the Collector Card for redemption purposes. It is made available at AEON BiG Customer Service or Cashier Counter.
3.5. Participants may collect as many stamps and Collector Cards as they wish. Stamps and Collector Card that are amended, damaged, defaced and/or not satisfactory in any way whatsoever will be rejected at AEON BiG’s sole and absolute discretion.
3.6. AEON BiG shall not be responsible for any losses or damage of stamps or Collector Card and no replacements shall be provided.
3.7. All stamps are strictly not returnable or exchangeable for cash. In the event whereby Participant choose to return the purchased goods and accepted by AEON BiG, the Participants shall surrender the stamp(s) if it causes reduction of the total amount and the stamp’s eligibility of a particular receipt.

4.REDEMPTION:
4.1. Participants shall furnish their complete Collector Card with five (5) stamps to redeem and purchase any one (1) of the five (5) designs under Neoflam Boro-Glass Ovenware Collection at AEON BiG customer service counter.
4.2. Participants may redeem any of the five (5) designs based on their own preference.
4.3. Participants shall furnish their complete Collector Card at any AEON BiG Customer Service counter for verification and redemption purposes, and are required to surrender the Collector Card upon successful redemption.
4.4. For Maybank customers, they may spend an accumulative of RM150 within the same day using Maybank debit, credit or charge card (“Maybank Cards”) to purchase any two (2) units at special price as per Clause 3.3 each. Maybank customers are required to furnish AEON BiG Receipt as proof of purchase with the Maybank Cards at any AEON BiG Customer Service counter for verification and redemption purposes.

5.WARRANTY & RETURN POLICY:
5.1. Participants shall check the physical unit during redemption to ensure the condition of Neoflam Boro-Glass Ovenware Collection unit to be redeemed is free from any manufacturing defect. Participants are to ensure that the Neoflam Boro-Glass Ovenware Collection unit redeemed is the desired design before purchasing. AEON BiG shall have no obligations towards any request for exchange upon purchase.
5.2. Participants may return and request for replacement of the redeemed unit due to manufacturing defect or damage (excluding wear and tear) accruing not as a result of wilful misuse, gross negligence or any other intentional acts of the Participants, from AEON BiG and AEON BiG shall replace the unit at no cost to the Participants. This exchange policy shall only be effective for seven (7) days from the date of redemption and any request for replacement after the said period shall not be entertained.
5.3. Participants shall take note of the use and care, and warning stated on the packaging of Neoflam Boro-Glass Ovenware.
5.4. The lid of the Neoflam Boro-Glass Ovenware Collection is neither intended for microwave nor oven use. AEON BiG shall not replace or be held responsible for any injury, damage or loss caused as a result of Participants’ misuse and/or negligence in using the Neoflam Boro-Glass Ovenware Collection.
 
6. The Neoflam Boro-Glass Ovenware Collection is only available for redemption purposes and cannot be sold to any third parties.

7. Point Collection for the purchase of Neoflam Boro-Glass Ovenware Collection with AEON Member Plus Visa Card or AEON BiG Visa Credit Card is not valid for this Campaign.

8. The Organiser reserves the right to amend and/or change the Terms and Conditions of the Campaign at its sole and absolute discretion at any time without prior notice.

9.All instructions and/or any other specific requirements relating to the Campaign (if any) shall form part of these Terms and Conditions. By participating in the Campaign, Participant is deemed to have read and understood the Terms and Conditions and specific requirements therein (if any), agree to be bound by them and abide by the decision of AEON BiG.

10. All/any questions and inquiries about Campaign can be emailed to customer.careline@aeonbig.com.my.

11.The Terms and Conditions of this Campaign shall be governed and construed in accordance with laws of Malaysia.

12.All/any result and/or decision arising from the Campaign shall be final. No correspondences, queries, appeals, or protests will be entertained.

PRIVACY NOTICE
 
Your personal data includes your name, NRIC number, contact details, email address, address, Member Card number (16 digits) and Transaction number, and any publicly available information available on social networking websites will also be recorded, stored or otherwise processed by AEON BiG for its purposes relating to the Neoflam Boro-Glass Ovenware Collection (“Purpose”) for advertising, publicity, marketing and communication. Please be informed that your personal data may be disclosed to AEON BiG's affiliates, service providers and relevant business partners (if any) for the Purpose and as permitted by applicable data privacy laws. You may request for access to or correction of the personal data, submit enquiries or complaints, or limit the processing of the personal data at any time hereafter by submitting such request to AEON BiG via e-mail at dataprivacy@aeonbig.com.my. Please note that it will be necessary for us to process your personal data for the Purpose, without which you will not be able to participate in this Campaign.

(Terjemahan Bahasa Melayu)
 
Maklumat peribadi anda termasuk nama anda, nombor Kad Pengenalan, maklumat perhubungan, alamat e-mel, alamat, nombor Kad Ahli (16 digit) dan nombor transaksi termasuk apa-apa maklumat umum yang boleh didapati di laman web rangkaian social akan direkodkan, disimpan atau diproses oleh AEON BiG untuk tujuan yang berkaitan dengan pengurusan Koleksi Neoflam Boro-Glass Ovenware ("Tujuan") dan untuk pengiklanan, publisiti, pemasaran dan komunikasi yang berkaitan dengan AEON BiG. Sila ambil maklum bahawa data peribadi anda mungkin akan didedahkan kepada sekutu AEON BiG, pembekal perkhidmatan dan rakan perniagaan yang berkenaan (jika ada) untuk Tujuan tersebut dan sebagaimana yang dibenarkan oleh undang-undang data privasi yang berkenaan. Anda boleh meminta akses atau pembetulan data peribadi anda, mengemukakan pertanyaan atau aduan, atau mengehadkan pemprosesan data peribadi anda pada bila-bila masa selepas ini dengan mengemukakan permintaan itu kepada AEON BiG melalui e-mel ke dataprivacy@aeonbig.com.my. Sila ambil perhatian bahawa kami perlu memproses data peribadi anda untuk Tujuan tersebut, jika tidak anda tidak akan dapat menyertai Kempen ini


NEOFLAM BORO-GLASS OVENWARE COLLECTION REDEMPTION PROGRAMME REDEEM & REWARD CONTEST

Terms and Conditions


1.The Contest
Redeem & Reward Contest (“Contest”) is organised by AEON BIG (M) SDN BHD (“AEON BiG” or “the Organiser”). This Contest will commence on 3rd May 2019 and ends on 22nd August 2019 (“Contest Period”). Any entries after the Contest Period shall not be entertained by the Organiser

2.Contest Eligibility
2.1 This Contest is open to all Participants of the Neoflam Boro-Glass Ovenware Collection Redemption Programme (“Campaign”) who purchase a minimum of two (2) units of the Neoflam Boro-Glass Ovenware Collection in a single receipt during the contest period.
2.2 The Participants must also be citizens or permanent residents of Malaysia and currently residing in Malaysia and above the age of 18 years old on or before 3rd May 2019 (“Participants”).
2.3 This Contest is not open to Employees of AEON BiG (including its associates and related companies, representatives, servants and/or agents of advertising and/or promotion service providers of AEON BiG) and their immediate family members.
2.4 This Contest is available at all AEON BiG hypermarkets nationwide.
2.5 Participants are required to complete the Contest Form on the Collector Card by providing the required details, slogan and attaching the original Redemption Receipt on the Collector Card (“Contest Form”).
2.6 Participants are required to attach the original Redemption Receipt produced by AEON BiG Customer Service Counter to the Participants after redeeming the Neoflam Boro-Glass Ovenware Collection (“Redemption Receipt”). Any receipts other than the original Redemption Receipt shall not be entertained by the Organiser. The Organiser shall not be held responsible for any losses or damage of the original Redemption Receipt and no replacement shall be provided.
2.7 For Maybank debit, credit or charge card (“Maybank Cards”) customers who purchase any two (2) units of Neoflam Boro-Glass Ovenware Collection with Maybank Cards are entitled to enter the Contest by completing multiple Contest Forms and submitting duplicates of Redemption Receipt for each Contest forms as per Clause 2.5.
2.8 Upon completion of the Contest Form, Participants are required to tear the Contest Form page from the Collector Card and drop the Contest Form in a designated box located at AEON BiG’s Customer Service Counter during the Contest Period.
2.9 By dropping the Contest Form in the designated box, Participants are deemed to have acknowledged and accepted the Terms and Conditions and privacy notice of this Contest.
2.10 Any Contest Forms that are incomplete, unclear, and/ or not satisfactory in any way howsoever shall be disqualified at the Organiser’s sole and absolute discretion.
 

3. Winner Selection:
3.1  Winner will be selected through lucky draw which will be conducted by the Organiser. The Winner is eligible to win one (1) prize only and is eligible to win the Grand Prize as follows:-
No. Prize Total Winner
1 Grand Prize – one (1) Travel Voucher* to Korea worth up to RM10,000 for two (2) people.  *Inclusive of travel insurance 1
3.2 The Organiser will be notifying the Winner by providing them an official Notification Letter. Winner is advised to read the Notification Letter thoroughly as it contains instructions on collection of prize.
3.3 Prize must be claimed within one (1) month from the date of Notification Letter at the winner’s own costs. Any unclaimed prize within the stipulated time frame for whatsoever reason shall be forfeited.
3.4 The Prize is strictly not returnable or exchangeable for cash. The Organiser reserves the right and absolute discretion to not entertain any return requests after the execution of the Prize Acknowledgement Receipt (“Letter of Acceptance”) by the Winner.
3.5 The Organiser retains the absolute right to substitute the Prize with another Prize of similar value in the event the original Prize offered is not available.

4 The Organiser reserves the right to amend and/or change the Terms and Conditions of the Contest at its sole and absolute discretion at any time without prior notice.

5 All instructions and/or any other specific requirements relating to the Contest (if any) shall form part of these Terms and Conditions. By participating in the Contest, Participant is deemed to have read and understood the Terms and Conditions, and specific requirements therein (if any), agree to be bound by them and abide by the decision of the Organiser.

6 The Judges’ decision is final and no correspondences, queries, appeals, or protests shall be entertained.

7 All/any questions and inquiries about Contest can be emailed to customer.careline@aeonbig.com.my.

8 The Terms and Conditions of this Contest shall be governed and construed in accordance with laws of Malaysia.

9 All/any result and/or decision arising from the Contest shall be final. No correspondences, queries, appeals, or protests shall be entertained.

PRIVACY NOTICE
 
Your personal data includes your name, NRIC number, contact details, email address, and Transaction number, and any publicly available information available on social networking websites will also be recorded, stored or otherwise processed by AEON BiG for its purposes relating to the  Redeem & Reward Contest (“Purpose”) for advertising, publicity, marketing and communication. Please be informed that your personal data may be disclosed to AEON BiG's affiliates, service providers and relevant business partners (if any) for the Purpose and as permitted by applicable data privacy laws. You may request for access to or correction of the personal data, submit enquiries or complaints, or limit the processing of the personal data at any time hereafter by submitting such request to AEON BiG via e-mail at dataprivacy@aeonbig.com.my. Please note that it will be necessary for us to process your personal data for the Purpose, without which you will not be able to participate in this Campaign.

(Terjemahan Bahasa Melayu)
 
Maklumat peribadi anda termasuk nama anda, nombor Kad Pengenalan, maklumat perhubungan, alamat e-mel, alamat, nombor Kad Ahli (16 digit) dan nombor transaksi termasuk apa-apa maklumat umum yang boleh didapati di laman web rangkaian social akan direkodkan, disimpan atau diproses oleh AEON BiG untuk tujuan yang berkaitan dengan pengurusan Peraduan Redeem & Reward  ("Tujuan") dan untuk pengiklanan, publisiti, pemasaran dan komunikasi yang berkaitan dengan AEON BiG. Sila ambil maklum bahawa data peribadi anda mungkin akan didedahkan kepada sekutu AEON BiG, pembekal perkhidmatan dan rakan perniagaan yang berkenaan (jika ada) untuk Tujuan tersebut dan sebagaimana yang dibenarkan oleh undang-undang data privasi yang berkenaan. Anda boleh meminta akses atau pembetulan data peribadi anda, mengemukakan pertanyaan atau aduan, atau mengehadkan pemprosesan data peribadi anda pada bila-bila masa selepas ini dengan mengemukakan permintaan itu kepada AEON BiG melalui e-mel ke dataprivacy@aeonbig.com.my. Sila ambil perhatian bahawa kami perlu memproses data peribadi anda untuk Tujuan tersebut, jika tidak anda tidak akan dapat menyertai Kempen ini